FAQ

All of my pieces listed on the website can hold your inclusions: •Breast milk •Hair •Umbilical stump •Placenta capsules •Ashes •Dried flowers (wedding, memorial) Flowers need to be fully dried prior to send them. After you place your order, you'll receive an email with the sending address and instructions.

The answer is yes, there's no difference between fresh or old frozen milk.

Once you place your order you are going to receive an email confirmation with instructions on how to properly send your inclusions and my mailbox address.

NO! Please do not send any frozen milk.

- If you can send at least an ounce of your breastmilk (29ml) you will be making the process of preservation easier for me, BUT if you need to send less because of supply issues half an ounce will do it too. - You should double bag your milk with breast milk bags ONLY. Make sure bags are property zipped tight to prevent leaking. - Always label the outside bag with the information requested. Do not label the inner bags in case they leak. - Do not add any of your dry inclusions inside the milk bag, pack them separately in case they leak. - Your milk does not need to stay cold during shipping. No frozen milk is too old to use. Frozen for years or fresh milk will work just the same. - Your preserved milk will remain with me, in case you decide to order more pieces later you don’t have to send any more milk to me. (Leftover preserved breastmilk will not be sent back, dry inclusions can be sent back upon request (Ashes always will be sent back). - The outside bag should be labeled with the following information: • Order number • Full name • Email address • Phone number - Ziploc bag your dry inclusions separated (individual bags). (Please do not send me the very last of your inclusions. Lost packages don’t happen often but are still possible). I only need tiny amounts of your dry elements like hair, ashes, placenta, umbilical, and flowers). Ashes: Send ¼ tsp, if possible, and make sure the bag is sealed tight. AGAIN, PLEASE DO NOT SEND THE LAST OF YOUR ANY OF YOUR INCLUSIONS. Placenta / Umbilical Cord – Must be dried prior to sending. (I need just one capsule of your placenta). For your UC you can send me whatever you feel comfortable with. Hair – You can send me about a 2” long lock of hair, please place the hair in a small piece of foil or paper and fold it to keep the hair together. Then place it in a Ziplock bag (or a breastmilk baggy) and make sure is correctly sealed. EVERY INCLUSION YOU SEND ME NEEDS TO BE LABELED WITH YOUR INFORMATION!

Although there is no way for me to prove your breastmilk is in the jewelry, as a nursing mommy I know the sentimental value your jewelry may have. So, I assure you I'll be handling your milk or any inclusions you send with all the care and love to create the perfect jewelry.

We are currently working with Polished high-quality Stainless Steel; Hypoallergenic and will not tarnish, is going to last a long time with the right care. Gold Filled and Sterling Silver 925 also have an amazing durability and with the proper care you can extend your jewelry's life. Solid Gold is available upon request.

This is no ordinary jewelry; all of my pieces hold your special inclusions. The liquid gold that kept your precious baby fed & healthy. The very first hairs you cut or the Umbilical Cord that for a while kept you connected to the love of your life. As a mother, I can understand the sentimental value a piece of jewelry like this can have. My only wish is that you follow my instructions on how to take care of your jewelry, so you have a precious keepsake for life. Every piece is made with quality products; even though you need to take special care of your jewelry so you can enjoy them longer. To make your jewelry durable you should: • Avoid swimming (pools, baths, beach), showering, steam rooms, and working out while wearing your jewelry. • Do not use jewelry cleaners. To clean your jewelry only use a soft polishing cloth. • Please do not use harsh chemicals, products containing alcohol could dull the finish on your jewelry. (In case this happens we can fix it for you, you just must shoot me an email). annkeepsakejewelry@gmail.com • Please allow your skin to absorb any perfume or lotion before wearing your jewelry. • Store your milk keepsake in a jewelry bag/box away from heat, direct sun light or moisture.

I will always keep your preserved breastmilk, so If later you like to order a new piece you don’t have to send your liquid milk again. Dry inclusions other than ashes can be sent back upon request. Your ashes always will be sent back.